Whether you call it a digital welcome book, guest book, or guidebook, you’ve probably heard of the nifty tool that saves short-term rental operators hours of time in their day. Not to mention, helps them to earn five-star reviews from happy guests.
But have you considered how a digital guest book also functions as a tool in your sustainability arsenal? If you’re looking for tech that makes your business more efficient whilst upholding your climate action plan, then look no further.
We’re going to explore how a digital house manual supports you in developing a more eco-friendly vacation rental business, and what individual brands are doing to help their customers go green.
- What is a vacation rental digital guidebook?
- How a digital welcome book makes your business more sustainable
- How different guidebook brands are helping you to take eco action
- Green hacks for creating your digital guest book
What is a vacation rental digital guidebook?
A digital guidebook is just like the traditional house manual that you might leave on the coffee table of your short-term rental property. The key difference is that guests access it through their mobile device.
It contains all the information that your guests need to make the most of their stay, such as:
- Directions to your rental property
- Check-in guidance
- Appliance instructions
- House rules
- Local area recommendations
A digital welcome book brings many advantages over the traditional paper house manual.
Serve guests crucial information before they arrive
Send your digital welcome book to guests’ devices as soon as you confirm their booking. They’ll know what to expect (and what’s expected of them) before they even start packing.
Include your personal recommendations for the best local restaurants, bars, and attractions to fuel their excitement. They’ll arrive at your property raring to go and primed for a good impression.
Allow guests to access tips from anywhere
Whether they’ve just landed and want to remind themselves of how to check-in, or they’re out exploring and struggling to remember the name of your recommended coffee spot, guests will always have the necessary details at their fingertips.
This makes it far less likely that they’ll pepper you with questions during their stay, freeing up precious time in your day.
Easily update information
If something changes, simply log into your online account, adjust the information in your digital guidebook, and save the edits. Your guests will automatically see the most up-to-date info.
Wow your guests with a sleek design
Most digital guidebook providers allow you to include photos, videos, and external links. Some will even include your logo and brand colours. Take advantage of their polished format to demonstrate your professionalism to your guests.
These are just a taste of the benefits that digital guidebooks bring to your short-term rental business. Beyond a reduction in guest questions and an enhanced guest experience, digital guest books are also an invaluable addition to your sustainability toolbox.